Terms & Conditions
Our Terms and Conditions are binding when you submit your order.
pbs Baumsicherungsprodukte GmbH
Rotebühlstraße 88 B
- hereinafter reffered to as pbs -
1. General / Scope
These Terms and Conditions apply to all pbs deliveries and services. Any different and/or supplementary agreements require express written consent from pbs. Consent by email is sufficient.
All offers from pbs on the cobranet.de website are non-binding and subject to change. Minor differences and technical changes to our illustrations or descriptions are possible. The contract is concluded through the completion of the order process on the pbs website and confirmation of the order by pbs by email or completion of the order.
3. Prices and payment terms
The prices shown on the pbs website at the time of the order apply. All the prices shown are final prices in euro and the statutory value added tax of 19 percent at the moment is shown separately.
Our payment terms are 2% discount if you pay within 10 days and 30 days strictly net.
Delivery costs are charged extra.
pbs accepts all methods of payment offered during the order process on this website. The customer chooses the preferred method payment themselves. Any additional costs (e.g. collection charge) resulting from this payment method are also charged.
Mutual financial settlement is only possible with express written consent from pbs
4. Delivery, delivery times and delivery costs
The goods are delivered to the customer by different third-party providers (delivery services) depending on the scope and destination. As a result of the many variables with delivery, the customer is only informed about the delivery costs once the order process has been completed. There is more information about how our delivery costs are calculated hier.
Goods in stock are dispatched for delivery within three working days of receipt of order.
The delivery time can be up to four weeks after receipt of order for goods not in stock. pbs depends on in time delivery from suppliers itself for availability. If the delivery fails for reasons beyond pbs’ control, pbs can withdraw from the contract. pbs is obligated to inform the customer about this in good time. Any payments made will be reimbursed immediately. In this case the customer is not entitled to compensation.
Partial deliveries are permitted unless the customer clearly has no interest in them or this would clearly be unreasonable. The costs for transport and packaging are only charged once in this case.
5. Right of withdrawal
All articles purchased from pbs GmbH can be returned within two weeks of the receipt of goods without stating any reasons. The deadline begins with the receipt of the goods at the earliest and with receipt of this notice. The deadline is deemed to have been complied with if the goods are sent on time.
The right of withdrawal does not exist with the delivery of goods that have been produced according to customer specifications (e.g. tailor-made) in accordance with Article 312d IV BGB (German Civil Code). Payments made by the contract partner will be transferred to a bank account in Germany specified by the customer within 4 working days of receipt of the returned goods.
The goods must be returned to the business address above.
The consumer is obligated to return the goods at the trader’s costs and risk; with an order up to an amount of EUR 40 the regular costs of the return may be contractually imposed on the consumer, unless the delivered goods did not correspond to those ordered. pbs expressly reserves the right to claim for compensation for damaged goods. If the customer is responsible for deterioration, loss or any other impossibilities, they must compensate for the reduction in value; Articles 351 and 353 of the BGB do not apply. The goods are to be returned in their original packaging if possible. If this is not possible, the customer must provide packaging that rules out any damage to the goods. The customer is liable for any damage to the goods that can be traced back to inadequate packaging. pbs must be informed about any obvious defects (specifically damage, incorrect deliveries or wrong amounts), transport damage or any other faults in writing immediately and within 14 days of the receipt of goods at the latest. Notification by email sent to firstname.lastname@example.org is sufficient.
6. Liability for claims for defects
pbs shall guarantee that the goods sold are free of any material and production faults and have the contractually promised qualities at the time of the transfer of risk. The statutory warranty period of two years from the invoice shall apply. The warranty does not cover the usual wear and tear that the item is exposed to during use. Customer claims for compensation, e.g. due to non-fulfilment, fault on conclusion of contract, violation of collateral obligations to the contract, consequential damages from defects, defects due to tort or other legal reasons shall be excluded. Other than that, pbs is liable in the event of the absence of an assured quality, wilful intent or gross negligence. Claims resulting from the Product Liability Act are not affected by this. Should any faults arise for which pbs is responsible and the replacement is faulty too in the event of exchanging the goods, the buyer has a right to rescind the contract or reduce the price. pbs does not accept any liability for the continuous and uninterrupted availability ofcobranet.de or for any technical or electronic errors on the website.
7. Retention of title
All deliveries are performed under retention of title. The delivered goods remain the property of pbs until the purchase price is paid in full.
8. Data storage / Data protection
In accordance with Article 28 BDSG (Federal Data Protection Act), we draw your attention to the fact that the data required to process the transaction is processed and stored using an ICT system pursuant to Article 33 BDSG. All the personal data collected from customers is treated confidentially. Only the data necessary as part of the order process (payment, delivery) is used with third parties too. You can obtain information about the data stored concerning you free of charge at any time. Send an email for this to pbs(at)cobranet.de. For data protection reasons, the email can only be answered using the email address stored with pbs.
9. Court of jurisdiction
The pbs registered office shall be agreed as the court of jurisdiction in the event that the contractual partner does not have a general court of jurisdiction in Germany or the contractual partner moved their place of residence abroad after the conclusion of contract or the contractual partner’s residence is not known at the time the action is brought.
The contractual partners agree to apply the Federal Republic of Germany’s law with regard to all legal relationships resulting from this contractual relationship, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.